Clinical Operations Manager

PSI is a leading Contract Research Organization with more than 30 years in the industry, offering a perfect balance between stability and innovation to both clients and employees. We focus on delivering quality and on-time services across a variety of therapeutic indications. PSI is seeking an experienced and people-focused Clinical Operations Manager to join our team. We’re looking for a knowledgeable, proactive, and result-oriented professional to join our management team and help lead and further develop our Clinical Operations team in Latin America region. You will lead and mentor a high-performing team while ensuring efficient resource utilization, operational excellence, and the successful delivery of clinical trials. In this role, you will enjoy a broad range of operational and strategic management responsibilities, while contributing to the continued growth and success of the region. This is a hybrid role based in Buenos Aires. The scope of responsibilities will include: - Line manage, coach, mentor, and develop Clinical Operations staff across multiple experience levels. - Manage hiring, onboarding, performance management, and professional development activities. - Oversee resource allocation, workload planning, and utilization across clinical trials. - Collaborate with Project Managers and cross-functional teams to ensure successful study delivery. - Monitor staff performance and support operational efficiency through established departmental metrics. - Implement departmental quality controls and contribute to the development and continuous improvement of quality systems and processes. - Prepare for and participate in internal audits, sponsor audits, and regulatory inspections. - Support trial execution by resolving operational challenges and facilitating communication between project teams and investigational sites. - Participate in feasibility assessments for new and ongoing studies. - Support business development activities, including client meetings, networking events, and operational discussions, as needed. - MD, PharmD, or a university degree in Life Sciences - Minimum of 5 years of clinical research industry experience, including demonstrated team management or people leadership experience. - Previous experience working independently as an onsite Clinical Research Associate (CRA) is required. - Previous experience managing or mentoring clinical research professionals in a CRO, sponsor, or related clinical research environment. - Previous experience with Oncology or IBD is a plus. - Strong leadership, coaching, and employee development skills. - Experience with resource planning, workload management, and performance management. - Working knowledge of ICH-GCP, applicable regulatory requirements, and clinical trial operations. - Experience supporting audits, inspections, and quality initiatives is preferred. - Excellent communication, organizational, and problem-solving skills. - Proficiency with Microsoft Office applications and clinical research systems. - Advanced English proficiency (written and spoken). - Strong interpersonal skills with the ability to build trust, foster collaboration, and develop high-performing teams. Make the right call and take your career to a whole new level. Join the company that focuses on its people and invests in their professional development and success.