Customer Support Specialist

We are looking for a proactive and responsible Customer Support Specialist to join our team! If you enjoy communicating with people, solving problems, and providing excellent customer experiences, this opportunity might be a great fit for you. What We’re Looking For: - Upper-Intermediate English level (B2 or higher). - Proactive approach and willingness to take initiative. - Strong sense of responsibility and ability to work in a team. - Resilience and excellent communication skills. - Passion for customer service. - Flexibility and willingness to work different shifts. Positive attitude towards the gambling industry. Your Responsibilities: - Handle a high volume of customer inquiries via live chat and email. - Provide accurate, reliable, and comprehensive information to customers. - Follow established communication standards, procedures, and company policies. - Collaborate with other departments to resolve customer inquiries. - Handle customer complaints and provide effective solutions within established deadlines. Document customer interactions and ensure proper follow-up. ⭐ It Would Be a Plus: Previous experience in Customer Support, Sales, or related fields. What We Offer: - Work from Anywhere — enjoy the freedom to work remotely from any location worldwide. - Flexible Working Hours — maintain a healthy work-life balance. - Corporate English Speaking Club — improve your English skills through regular practice. - Supportive Team Culture — work in a friendly environment where collaboration and innovation are valued. - Comfortable Working Conditions — everything you need to stay productive and grow professionally. - Career Growth Opportunities — develop your skills and advance your career in a rapidly growing company.