Tech Support for a navigation system (Warsaw)

The Beta Team is responsible for leading and developing a diverse and knowledgeable beta community to test and provide quality feedback on products, features, and back-end functionality. The beta community includes thousands of strong and passionate volunteers from all over the world and we are working with them on a daily basis to improve our products. Requirements: ● Advanced level of English ● 2+ year in L2 Technical Support or 1+ year in manual QA ● Familiarity with bug tracking systems and test management tools ● Task oriented — able to deliver quickly on tight schedules and deadlines, and must be able to adapt to frequent changes in requirements As a plus: ● Experience in software QA methodologies and practices with emphasis on the Mobile world (Android and iOS) ● Experience utilizing log files to debug and analyze issues ● Experience in operating test tools and conducting analysis of test data ● Good understanding of Client-Server architecture We offer: ● Comfortable office (Warsaw); ● Great international team of professionals (Warsaw, Tel Aviv, New York); ● Compensation package (20 paid vacation days, paid sick leaves); ● Work with cutting edge technologies; ● Medical Insurance; ● English courses with a native speaker, paid tech training and other activities for professional growth; ● International business trips Responsibilities: ● Monitoring and debugging Beta community bug reports, suggestions and forum posts ● Releasing Beta-staged versions to the community ● Identifying important and critical issues to track and report about to internal teams Let me know please if the position is suitable and interesting for you.