Middle Engineer (Atlassian)

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies. We are looking for a Middle Engineer (Atlassian) to join our team! Requirements: - 2+ years of experience administering Jira Data Center. - Configuring workflows, permission schemes, notification schemes, issue types, screens, custom fields. - Confluence: space and user permissions. - ScriptRunner and Groovy: validators, post-functions, listeners, scripted fields, behaviours. Ability to write custom scripts. - REST API: understanding of Jira/Confluence REST APIs and experience building automations. - Understanding of Jira Data Center: indexing and reindex impact, performance of listeners and scheduled jobs, cluster behaviour. - Hands-on experience with at least one of: Insight/Assets, Tempo, BigPicture, Xray. - Solution design and configuration documentation. - Understanding of Scrum and Kanban. Will be plus: - Experience of upgrading or migrating Jira Data Center / Confluence. - Experience integrating Jira with external systems via API. - Experience working in a matrix organisation with multiple stakeholders. Soft Skills - Clear communication with technical and non-technical stakeholders. - Analytical and problem-solving skills. - Ownership of systems, upgrades and tasks end to end. - Risk awareness: assesses the impact of a change on production before making it, not after. - Proactivity in identifying process and configuration improvements. - Works openly with the team and customers. - Shares knowledge with the team. - Gives and receives feedback constructively. Responsibilities: - Atlassian product administration: manage and configure Jira and Confluence. - User and permission management: user provisioning, group and role management, access permissions. - Workflow and automations: build and optimise Jira Automation rules, workflows and ScriptRunner scripts. - Scripting: develop and maintain Groovy scripts that extend Jira and Confluence functionality. - Incident handling: investigate errors in existing automations and deliver fixes. - Integration management: configure and maintain integrations with third-party tools and with internal systems via REST API. - Security and compliance: enforce best practices for access, data retention and permission schemes. - Workflow and permission audits: regularly review permission schemes, workflows and automation rules, remove redundancy, improve efficiency. - Upgrades and maintenance: participate in Jira/Confluence upgrade activities, including app compatibility checks and post-upgrade validation. - Documentation: maintain and update internal documentation on configurations, automations and best practices. - Training and user guidance: run training sessions or produce guides to improve end-user adoption. - Collaboration: work with developers, project managers and IT teams to align Atlassian tooling with business processes. - Continuous improvement: evaluate existing configurations and automations, propose and implement optimisations. - Designing, automating, and maintaining non-developer project ecosystems in Jira, focusing on HR Stream operations: Staff Registry, Employee Lifecycle (Onboarding/Offboarding), Compensation & Benefits, and internal Service Desks. Our benefits to you: ☘️An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more 🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed 🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided 🏖Paid vacations, sick leave, personal events days, days off 💵Referral program — enjoy cooperation with your colleagues and get the bonus 📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences 🎯Rewards program for mentoring and coaching colleagues ✈️In-house Travel Service 🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, clubs for movie / book / pets lovers and more 🎳Other benefits could be added based on your location