AI Deployment Manager, Scale

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. AI DEPLOYMENT MANAGER, SCALE We're standing up Scale ADM from first principles: an agentic, human-last motion for a large enterprise book. This is a founding seat. You'll help invent how SpaceXSI drives customer outcomes at scale across hundreds of accounts with a small team, using agents to surface risk and opportunity, and putting people where judgment still matters. RESPONSIBILITIES: - Help found and run the Scale ADM motion across a wide enterprise portfolio - Use agentic workflows to triage health, prioritize outreach, and keep human time scarce and high leverage - Drive value realization that supports retention and expansion: deepen adoption, find account whitespace, and open growth paths across the book - Amplify what already exists (marketing webinars, customer education, onboarding) and turn live learning into reusable motions without reinventing the wheel - Shape playbooks and offerings from voice of customer: tailor what we deliver based on what we hear BASIC QUALIFICATIONS: - Experience in customer success or adjacent post-sales work in a scale or digital motion PREFERRED SKILLS AND EXPERIENCE: - Product fluency (beyond developers alone) and leaning into AI: proficient today, or hungry to get there fast - Have thrived in high-velocity, multi-customer environments and like building the machine, not only running it - Energized by agents as coworkers: you design how they work - Know how to manage accounts and relationships for outcomes: find whitespace, deepen adoption, and open growth paths - Already a power user of Grok, Grok Build, Grok Bot, or Grok APIs (or modern AI tools for knowledge work and coding) with strong opinions about what great looks like (big plus) COMPENSATION AND BENEFITS: The expected annual base salary range for this role is $164,500 - $200,000. This role is also eligible for sales commissions or bonuses, with an annual on-target earnings (OTE) range of $235,000 - $280,000. OTE includes base salary plus target incentive compensation, assuming 100% achievement of applicable performance targets. Actual incentive earnings depend on performance and the terms of the applicable plan. Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Base salary is just one part of our total rewards package at SpaceXSI, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks.