AI Deployment Manager

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. AI DEPLOYMENT MANAGER As an AI Deployment Manager (ADM) at SpaceXSI, you'll own the post-sale journey for a portfolio of enterprise customers, driving adoption, retention, and expansion. You'll help engineering organizations successfully roll out SpaceXSI and evolve how they work with AI. You'll operate at the center of each account, partnering with developers, admins, and executives while working closely with Sales, Field Engineering, Product, and Support. You'll shape rollout strategy and influence SpaceXSI's roadmap priorities through customer insight. RESPONSIBILITIES: - Manage a book of business with our largest enterprise customers in the life sciences segment, owning the long-term success of each account - Engage CTO / VP / SVP Engineering stakeholders to demonstrate ROI and guide AI-driven organizational change - Lead enterprise rollouts end-to-end: onboarding, enablement, internal champions, and scaled adoption - Turn high-impact use cases into durable, repeatable workflows across teams - Monitor account health and usage data to drive renewals and expansion with AEs - Represent the customer internally, synthesizing feedback and influencing product priorities BASIC QUALIFICATIONS: - Experience in a customer-facing role at the intersection of business and technology PREFERRED SKILLS AND EXPERIENCE: - Thrives in customer-facing roles - Experience working at the intersection of business and technology and thriving in customer-facing roles - Able to translate customer needs into clear technical plans and measurable outcomes - Understand modern engineering orgs, the SDLC, developer workflows, and tool adoption - Communicate comfortably with both developers and senior executives - Analytical and operational, using data to prioritize and drive action - Already a power user of Grok, Grok Build, Grok Bot, or Grok APIs (or modern AI tools for knowledge work and coding) with strong opinions about what great looks like (big plus) ADDITIONAL REQUIREMENTS: - Remote but must be willing to travel to customer onsites as needed COMPENSATION AND BENEFITS: The expected annual base salary range for this role is $164,500 - $200,000. This role is also eligible for sales commissions or bonuses, with an annual on-target earnings (OTE) range of $235,000 - $280,000. OTE includes base salary plus target incentive compensation, assuming 100% achievement of applicable performance targets. Actual incentive earnings depend on performance and the terms of the applicable plan. Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Base salary is just one part of our total rewards package at SpaceXSI, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks.