Worldwide Account Manager (Retail)

At FedEx Express, we believe that a connected world is a better world. We connect people and possibilities with our diverse portfolio of transportation, e-commerce, and business solutions. Today, our networks reach more than 220 countries and territories, linking more than 99 percent of the world’s GDP. FedEx is consistently recognized as one of the most admired brands in the world and one of the best places to work. Our people are the foundation of our success and the key to our future. At FedEx, we are as diverse as the world we serve. We leverage our diverse talents, experiences and ideas to be more responsive to customer challenges, spark creative solutions, and adapt to change. FedEx is an equal opportunity / affirmative action employer (minorities/females/disability/veterans) committed to a diverse workforce. What can you expect as a FedEx team member? Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs. Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being. Equal Opportunities Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity. We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities. Worldwide Account Manager (Retail) What you will be responsible for: - Deliver Global Sales Growth: Achieve and exceed worldwide sales targets by implementing effective enterprise sales and business development strategies. - Strategic Account Development: Build, expand, and retain enterprise customer accounts across regions through tailored account plans and consultative engagement. - Customer Acquisition & Retention: Drive new business opportunities while strengthening existing customer relationships to maximize lifetime value. - Consultative Pre-Sales Engagement: Lead discovery sessions to understand customer needs and translate them into compelling proposals and solutions. - Solution & Proposal Management: Develop customized commercial proposals, pricing strategies, and value-based solutions to address client requirements. - Global Account Activation: Oversee seamless onboarding and activation processes for new enterprise clients to ensure a positive customer experience. - Post-Sales Partnership: Provide ongoing account management, issue resolution, and performance reviews to sustain customer loyalty and satisfaction. - Market & Competitor Intelligence: Monitor global market dynamics, competitor strategies, and emerging trends to refine sales approaches and maintain a competitive edge. - Cross-Functional Collaboration: Partner with product, operations, and marketing teams to align go-to-market strategies and deliver integrated client solutions. You will be a great fit if you - Hold a Bachelor's degree or equivalent - Has five (8) years and above of professional experience in luxury retail or related vertical sales Knowledge, Skills and Abilities - Strong presentation skills - Proven expertise in influencing, persuading, negotiating and decision making - Strong in written & verbal communication - Comfortable networking with anyone Job Posting End Date: 2026-11-30