Senior Product Manager - Managed Detection Response(MDR)

#RunwiththePack At Arctic Wolf, we’re on a mission to end cyber risk. We are a global leader in security operations, helping organizations stay resilient against evolving cyber threats through industry-leading security operations, threat intelligence, and a people-first approach to cybersecurity. More than 3,000 Pack members across the world work together every day to protect our customers and empower security teams with new levels of speed, accuracy, and intelligence at scale. What sets us apart is our relentless focus on our customers, innovation at scale, and a collaborative culture where talented people can do meaningful work that truly makes a difference. We’re constantly looking for talented people to join the Pack and help us take our performance to the next level. About the Position: Position Overview and Objective We are looking for a Senior Product Manager to oversee our network appliance and fleet management infrastructure. The Senior Product Manager: Network Appliance will contribute to our Product Management organization by leading the strategy, roadmap, and execution for the applications and capabilities we deploy and support on our network appliance platform as well as the infrastructure required to manage our fleet at scale. Responsibilities - Own the strategy and roadmap for the applications and capabilities deployed and supported on the platform. - Drive Datapath capabilities, including IDS, syslog ingestion & pre-parsing, network ML. - Own on premises features that bridge Arctic Wolf’s cloud to the customer environment via the network appliance platform. - Define and own licensing, entitlement & SKU structure for product and service sales and pricing. - Own the customer portal and public APIs, including the customer user experience and interaction with our products and services through both the customer portal and public API usage. - Own the end-to-end lifecycle of software on the fleet – from imaging and configuration, to release management and device upgrades, to fleet-wide monitoring and operations. - Define and drive the strategy and roadmap for appliance imaging & configuration, including build processes, manufacturer infrastructure deployment, fleet configuration & feature flag management, and zero-touch provisioning. - Own release management & device upgrades, including fleet rollout practices, containerized application delivery systems (e.g., Docker, ECR) as a reusable platform capability, and the over-the-air (OTA) upgrade experience. - Own the base OS lifecycle for our Linux RTK OS – major version migration planning, patch cadence, and LTS/EOL policy, and the upgrade infrastructure for the existing fleet. - Drive fleet management capabilities: dashboards, telemetry aggregation and analysis, and fleet-level configuration and feature-flag operations. Building product features to ensure the scalability and maintainability of our fleet. - Own vulnerability and CVE patch management, including the field escalation feedback loop from Support & Security teams and engineering. - Partner with Engineering Managers, Technical Leads, to translate strategic initiatives into executable engineering plans for a dedicated feature team. - Partner with peer product managers to ensure network appliance platform capabilities support the deployment and monitoring of your roadmap initiatives. - Collaborate with sales on new feature and configuration support. - Author and maintain detailed functional and technical specifications in product briefs and requirement documents, and support backlog grooming and sprint planning. - Conduct competitive and technical research to inform roadmap decisions and differentiate our appliance services offering. Experience & Requirements - 10+ years of prior product management experience, ideally in network security, cybersecurity, or appliance/edge software. - Engineering or technical background, such as Computer Science, Cybersecurity, or Software Engineering. - Experience with network detection/datapath technologies, API design, or licensing/entitlement systems. - Experience with Jira, agile planning tools, and product analytics platforms. - Good To Have: Experience with intrusion detection systems, network traffic analysis, or deception technology. Benefits All wolves receive compelling compensation and benefits packages, including: - Equity for all employees - 18 days annual leave, flexible holidays & festivals, and paid volunteer days - Training and career development programs - Comprehensive private benefits plan including medical insurance for you and your family, life insurance (3x compensation), and personal accident insurance. - A modern workplace in Helios Business Park in Bengaluru Security Requirements At Arctic Wolf, protecting our people, customers, and data is fundamental to how we operate. All employees are expected to uphold our commitment to security, privacy, and compliance by following internal information security policies, standards, and controls designed to safeguard the confidentiality, integrity, and availability of business, customer, employee, and other confidential information and to support compliance with applicable legal and regulatory requirements. Depending on the role and where permitted by applicable law, employment may be subject to background verification and additional regulatory, security, or compliance requirements, including obligations related to data protection and export control laws, and authorization requirements where applicable. Your next big opportunity starts here — apply today and help us end cyber risk.