Forward Deployed Engineer

ABOUT THE ROLE Join an AI-focused team delivering automation solutions directly within customer environments. You will guide deployments from workflow discovery through production, helping organizations improve complex operational processes with AI agents. WHAT YOU'LL DO - Own customer delivery from kickoff and scoping through implementation and go-live. - Map workflows, identify automation opportunities and blockers, and redesign processes where needed. - Translate business logic into agent actions, decision rules, exception handling, and fallbacks. - Configure agents for ERPs, portals, spreadsheets, email, and other systems, writing integration code and prototypes as needed. - Debug and improve production agents, tracking measurable outcomes and iterating quickly. - Build trusted relationships with customer stakeholders, lead working sessions, and guide scope and account expansion. - Document reusable deployment patterns and share recurring customer needs with Product and Engineering. WHAT WE'RE LOOKING FOR - Five to eight years of experience in forward deployed engineering, applied AI, technical consulting, or a similar hands-on delivery role. - Production experience shipping AI or agentic systems in customer environments, including ownership of scoping, implementation, and go-live. - Hands-on expertise with LLMs, agent frameworks, prompt engineering, evaluations, MCP, APIs, and retrieval-augmented generation. - Integration and scripting experience with Python, JavaScript or TypeScript, SQL, REST APIs, JSON, and webhooks. - Customer-facing delivery experience beyond presales, demos, or advisory work, with strong communication and business-impact orientation. - Experience in operationally complex sectors such as retail, e-commerce, consumer goods, supply chain, manufacturing, or logistics. - Willingness to travel frequently to customer sites across the UK and Europe, around three days per week during active deployments. - Must be based in the UK and authorized to work without visa sponsorship. COMPENSATION & BENEFITS Salary: €110,000 to €200,000 annually. Visa sponsorship is not available. LOCATION Remote, United Kingdom, with frequent travel to customer sites across the UK and Europe.