Forward Deployed Engineer, AI Solutions

About Bask Health Bask Health is a software platform that enables entrepreneurs, doctors, and healthcare businesses to launch, manage, and grow direct-to-consumer telehealth businesses. Our platform brings together patient experiences, clinical workflows, pharmacy operations, and commerce tools in one place. We're an entrepreneurial, product-focused engineering team that values ownership, technical excellence, and building software that solves real problems. Engineers work closely with product teams and company leadership, take features from idea to production, and have a direct role in shaping the platform. Engineering at Bask is AI-first and builder-led. We use tools like Cursor and Claude Code throughout development while maintaining high standards for reliability, testing, and software quality. About the Role We're looking for a Forward Deployed Engineer, AI Solutions to help design, build, and implement AI-powered features and technical solutions across Bask Health's platform. In this role, you'll combine hands-on software engineering with practical AI development. You'll work closely with engineering, product, and operational teams to identify problems that can be solved using large language models, automation, and modern software integrations. You'll build applications and services that connect AI capabilities with existing platform functionality, internal tools, and business workflows. Your work may involve developing AI-assisted features, integrating external AI services, building APIs, and improving how information moves between different systems. This is an implementation-focused engineering position rather than a machine learning research role. You'll use existing AI models and services to build useful, production-ready software while maintaining strong standards for reliability, security, and maintainability. You'll also collaborate with stakeholders to understand technical requirements, troubleshoot integration challenges, and improve AI-powered workflows based on real-world usage. We're looking for someone who enjoys experimenting with new technologies, understands strong software engineering fundamentals, and can turn practical AI ideas into reliable working applications. What You'll Do - Build and deploy AI-powered applications and features across Bask Health's platform. - Integrate large language models and external AI services into existing software systems. - Develop backend services, APIs, and application functionality using TypeScript, Node.js, or comparable technologies. - Work with product and engineering teams to identify opportunities for practical AI solutions. - Translate business requirements into technical implementation plans. - Build integrations connecting AI services with platform APIs, databases, and external tools. - Develop AI-assisted workflows that simplify repetitive or complex tasks. - Implement structured AI responses, function calling, and tool integrations. - Build application logic that combines AI capabilities with deterministic business rules. - Develop reusable components and services for AI-powered functionality. - Support the implementation of AI features within merchant-facing and internal applications. - Work with SQL databases and application data to support AI-driven workflows. - Integrate third-party services using REST APIs, webhooks, and other integration patterns. - Develop validation, error handling, and fallback behavior for AI-powered features. - Test AI integrations to identify inconsistent outputs and potential failure scenarios. - Help monitor AI application performance, reliability, and response times. - Investigate and troubleshoot issues involving AI services, APIs, and connected systems. - Collaborate with backend and frontend engineers to integrate AI features into existing products. - Build internal tools that improve operational efficiency and reduce manual work. - Help document AI integration patterns, technical decisions, and implementation requirements. - Support improvements to prompt design and AI application behavior. - Identify opportunities to make AI-powered features more reusable and maintainable. - Participate in code reviews and contribute to engineering best practices. - Maintain appropriate standards for application security and sensitive data handling. - Collaborate with stakeholders to evaluate AI feature performance and usability. - Use AI-assisted development tools to improve engineering productivity. - Take ownership of assigned AI implementation projects from development through deployment and maintenance. Requirements - 3+ years of professional experience in software engineering, forward deployed engineering, solutions engineering, or a comparable hands-on technical role. - Strong programming experience with JavaScript or TypeScript. - Experience developing backend applications, APIs, or services using Node.js or comparable technologies. - Hands-on experience integrating large language models or AI APIs into software applications. - Familiarity with practical LLM application development and prompt design. - Experience building integrations between software systems and third-party services. - Strong understanding of REST APIs, webhooks, and common integration patterns. - Experience developing and maintaining production software. - Familiarity with structured data handling and application-level validation. - Experience working with SQL databases and relational data. - Understanding of asynchronous programming and client-server communication. - Ability to translate technical and business requirements into working software. - Experience debugging and troubleshooting application and integration issues. - Familiarity with error handling, logging, and reliable application behavior. - Understanding of authentication, authorization, and secure API integrations. - Familiarity with cloud infrastructure and modern deployment practices. - Experience working with Git and collaborative software development workflows. - Familiarity with automated testing and software quality practices. - Ability to evaluate technical approaches and identify practical implementation options. - Experience collaborating with product managers, engineers, and nontechnical stakeholders. - Strong problem-solving skills and attention to detail. - Ability to communicate technical concepts clearly. - Willingness to learn new AI tools, services, and development approaches. - Ability to independently manage assigned features and technical responsibilities. - Comfort working in a fast-moving, remote engineering environment. Nice to Have - Previous experience as a Forward Deployed Engineer, AI Engineer, or AI Solutions Engineer. - Experience integrating OpenAI, Anthropic, or comparable model APIs. - Familiarity with AI tool calling, function execution, and structured outputs. - Experience building multi-step AI workflows or agent-based applications. - Familiarity with retrieval-augmented generation (RAG). - Experience with vector databases or semantic search. - Familiarity with LangChain, LangGraph, or comparable AI orchestration frameworks. - Experience with AI evaluation and testing techniques. - Familiarity with prompt versioning and AI response monitoring. - Experience developing human-in-the-loop AI workflows. - Experience with workflow automation tools such as n8n, Zapier, or Make. - Familiarity with AWS Lambda, SQS, EventBridge, or comparable cloud technologies. - Experience with React, Next.js, and full-stack TypeScript applications. - Familiarity with tRPC, Prisma, or Drizzle ORM. - Experience developing internal tools or operational automation systems. - Experience with multi-tenant SaaS applications. - Familiarity with e-commerce, merchant operations, or customer-facing SaaS platforms. - Experience integrating healthcare or telehealth systems. - Understanding of healthcare data privacy and security considerations. - Experience using AI-assisted development tools such as Cursor or Claude Code.