Oracle Cloud Consultant - Financial (AR & CM)

Overview - Over a decade of hands-on experience in IT infrastructure, demonstrating deep technical and managerial capabilities. - Successfully led IT teams and handled operational escalations, consistently meeting stringent SLAs—including those tied to financial penalties. - Strong background in designing support processes and procedures to fulfil contractual commitments with clients. - Proficient in cloud platforms and system technologies including OCI, AWS, Linux, LAN/WAN, load balancers, secure VPNs, and disaster recovery planning and execution. - Skilled in deploying, configuring, and maintaining infrastructure components across all system layers. 🛠️Technical Expertise - L3 support experience with day-to-day operations and runtime system management. - Advanced knowledge of Active Directory, Group Policy, DNS, DHCP, print servers, ADFS, and terminal services. - Administered IIS, FTP, and SMTP services. - Managed patch deployment tools like WSUS and SCCM. - Ensured optimal performance, reliability, and availability across systems. - Expertise in antivirus platforms and vulnerability remediation. - Provided robust support across both build and run phases of projects. - Hardened servers against threats and supported data backup and recovery strategies. - Familiar with data replication and migration methodologies. - Automated operational workflows using PowerShell and batch scripts. - Oversaw change management and regularly updated stakeholders with progress reports. - Swiftly addressed incidents, investigated root causes, and resolved issues efficiently. 💬 Soft Skills & Collaboration - Strong communication abilities—both written and verbal. - Effective contributor in collaborative, team-centric environments. - Able to combine analytical thinking with creativity to troubleshoot and innovate. 📋 Roles and Responsibilities - Define and implement IT infrastructure strategies, ensuring alignment with organizational goals. - Lead and mentor a team of IT professionals, fostering a culture of continuous improvement. - Oversee the design, deployment, and maintenance of scalable and secure IT systems. - Collaborate with cross-functional teams to ensure seamless integration of infrastructure solutions. - Monitor and optimize system performance, identifying and addressing potential bottlenecks. - Develop and enforce IT policies, standards, and best practices. - Manage vendor relationships and negotiate contracts to ensure cost-effective solutions. - Stay updated on emerging technologies and assess their potential impact on the organization. - Ensure compliance with regulatory requirements and industry standards. - Drive disaster recovery planning and business continuity initiatives.