HR Generalist and Office Coordinator

Who we are: Village Behavioral Health (VBH) is a licensed Virginia behavioral health organization providing residential and mobile crisis services. We believe it takes a village to foster healing, stability, and recovery. Our teams provide person-centered, trauma-informed care to the individuals we serve. What we are looking for: We’re looking for an experienced HR professional who enjoys running a front office, working directly with new hires, and teaching orientation. You communicate clearly, keep track of commitments when the phone rings or a visitor arrives, and follow up so people know what happens next. During your first 90 days, you’ll work closely with the Chief Administrative Officer (CAO) to learn VBH’s onboarding, training, and office procedures. Guidance may continue through 180 days as needed. As you learn our systems, we’ll count on you to manage the daily work independently and speak up early when a new hire’s start date or another deadline is at risk. Title of position: Location of work: Full-time, on-site at the VBH main office, Monday through Friday during general office hours. Hourly Pay: $28.85–$31.25 per hour, depending on experience. This is equivalent to approximately $60,000–$65,000 annually based on a 40-hour workweek. Primary Responsibilities: - Manage the main phone system, shared office inbox, and agency calendar. Welcome visitors, route time-sensitive messages, and arrange front office coverage while leading orientation. - Coordinate executive and leadership meetings, confirm attendance, and distribute accurate minutes. Record decisions, identify who agreed to each task and when it is due, and follow up on outstanding assignments. - Guide candidates through onboarding from their first paperwork appointment through handoff to their program supervisor. Set aside time for hands-on assistance, keep BambooHR current, and let candidates and supervisors know what is complete and what still needs attention. - Prepare and personally lead VBH’s two- to two-and-a-half-hour HR orientation for new hires. Coordinate additional training with program trainers and track assignments, attendance, certificates, and renewals for new and current employees in Relias. - Maintain and audit confidential personnel files using VBH’s checklists. Follow up on missing documents and verify that each gap has been resolved. - Work with payroll to resolve employee questions and keep employees informed through resolution. Coordinate Employee of the Month and other recognition activities. Refer grievances, investigation requests, and policy questions to Dr. Poole. - Monitor the technology support inbox, maintain computer inventory and assignment records, and coordinate password resets and approved system access changes across residential and mental health programs. Required Qualifications: - Hands-on experience in HR administration and office coordination, including onboarding employees and maintaining confidential personnel records. - Experience facilitating employee orientation or group training and explaining procedures clearly to people learning them for the first time. - Strong written and verbal communication skills, including the ability to prepare accurate meeting minutes and communicate next steps to candidates, employees, and leaders. - Demonstrated ability to follow established procedures, apply feedback, manage competing deadlines, and complete assignments despite interruptions. - Proficiency with Microsoft 365 and experience using an HR information system. Familiarity with BambooHR, Relias, or behavioral health and human services operations is preferred. VBH offers: After completing the 90-day introductory period, full-time employees are eligible for medical, dental, and vision coverage, life insurance, a 401(k) plan, paid time off, paid holidays, bereavement leave, and professional development assistance. Village Behavioral Health is an equal opportunity employer.