Business Manager - Used Cars

LSH Auto is a UK premium automotive retailer and one of the leading Mercedes-Benz dealership groups. Alongside new and used vehicle sales, the business supports customers with a full range of aftersales services including servicing, MOT, repairs, tyres, and parts. This is an opportunity to join a well-established automotive organisation where commercial performance and customer experience go hand in hand. As Business Manager - Used Cars, you will play a key role in driving the performance of the used car business, helping shape profitable deals and supporting a high-quality buying journey for customers. This role has a direct impact on sales results, operational performance, and the overall success of the used car function within a premium retail environment. Responsibilities - Lead used car sales performance to achieve revenue and profitability targets. - Manage finance and insurance processes while ensuring regulatory compliance. - Support the sales team with deal structuring and margin optimisation. - Monitor stock mix, pricing, and vehicle turnaround to maximise returns. - Deliver an excellent customer experience throughout the used car buying journey. Requirements Required Qualifications - 3+ years of experience in automotive sales or dealership business management with premium automotive brands. - Track record of achieving sales targets and improving profit margins. - Strong understanding of finance products, compliance, and deal structuring in an automotive retail or dealership environment. - Knowledge of used car operations. - Experience managing customer relationships in automotive retail sales. - Full UK driving licence. - Eligibility to work in the UK. Benefits - Colleague Referral Scheme (£500 - £1000) - A range of Mercedes Benz training and leadership programmes - Platinum Plus Rewards Scheme - Colleague Car Purchase Scheme - Eye care Vouchers - Life Assurance (4 x annual salary) - 31 days holiday (including bank holidays), rising to 38 days with length of service - Wellbeing Support - Company Pension - Full uniform provided