Hungarian Customer Support Agent - Sofia, Fully Paid Relocation

Patrique Mercier Recruitment FR is seeking a dedicated Hungarian Customer Support Agent to join a dynamic team in Sofia. This opportunity includes a fully paid relocation package, making it an excellent chance for those looking to advance their career in customer support while experiencing life in a vibrant city. Responsibilities - Provide professional and courteous customer support to Hungarian-speaking clients through various channels such as phone, email, and chat. - Address customer inquiries, issues, and requests in a timely and efficient manner. - Maintain accurate records of customer interactions and follow-up actions. - Collaborate with internal teams to resolve complex issues and improve customer satisfaction. - Identify opportunities to enhance the customer experience and suggest improvements. - Stay updated on company products, services, and procedures to provide accurate information. - Adapt to the dynamic environment and contribute positively to the team culture. Requirements - Fluency in Hungarian and English, both written and spoken. - Previous experience in customer support or related roles is preferred. - Excellent communication and interpersonal skills. - Strong problem-solving and multitasking abilities. - Willingness to relocate to Sofia with a fully paid relocation package. - Proficiency in CRM systems and standard office applications. - Positive attitude, adaptability, and a strong commitment to customer satisfaction. Benefits - Paid comprehensive training provided - Secure job with opportunities for career growth - Competitive salary - Extra health insurance options - Choose from over 50 benefits and services - Welcoming international work atmosphere - Ongoing support and learning opportunities - Bonuses for referring new employees - Financial assistance for relocation (including transportation, temporary lodging, rent support, and help finding a permanent home)